Book a Repair
- ✓ Takes under a minute
- ✓ No obligation
- ✓ Handled by technicians with 12+ years of experience
- ✓ Phones, tablets, laptops and desktop computers
- ✓ Choose pickup & drop, an onsite repair or drop-off. Any pickup fee is agreed on the call. Compare options
- ✓ Prefer to talk? Call +256 755 510 151
- ✓ Already booked in? Track your repair
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our staff agree the quotation with you by phone, WhatsApp or in person before any repair starts.
Online requests are paused. Please call us on +256 755 510 151 or WhatsApp us.
Thank you, your request is in.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Before you bring it in
Quick checklist
- Back up your data
Use Google, iCloud, Samsung Cloud or a computer if the device still works. No repair can guarantee your data is kept. - Remove your SIM and memory card
Keep them with you, unless the fault is about the SIM or storage. - Remove the case and screen protector
They hide damage we need to see. - Know your screen passcode
We need it to test the repair. Alternatively, we can agree a way to test without it. - Bring the charger if it may be the problem
Useful for charging faults. - Note when the fault happens
For example: only on calls, only when hot, after a drop. It helps diagnosis.
Laptops and desktop computers
- Back up your data
Copy important files to a drive or cloud storage if the computer still starts. - Bring the charger
For laptops, bring the charger or power adapter with you. - Note any password or lock
Tell us the login password, or agree with us how to test without it. - Say if we may reinstall Windows
Some faults need Windows (or macOS) reinstalled. Tell us if that is okay and what must be kept.