While-You-Wait Repairs
Many common repairs are done in under two hours. Book ahead, we confirm the part is in stock, and you leave with your phone working. 12+ years of experience means no guesswork at the bench.
Repairs you can wait for
Times are typical once the part for your model is in stock. We confirm your time when you book.
| Repair | Typical time |
|---|---|
| Screen replacement (most Android phones) | 45 min to 1.5 hours |
| iPhone screen replacement | 45 min to 1.5 hours |
| Battery replacement | 30 min to 1 hour |
| Charging port cleaning | 15 to 30 min |
| Charging port or sub-board replacement | 45 min to 1.5 hours |
| Camera lens glass replacement | 30 min to 1 hour |
| Speaker, earpiece and mic cleaning | 20 to 40 min |
| Data transfer to a new phone | 30 min to 2 hours |
Repairs that take longer
These need drying time, careful board work or testing over hours, so we recommend pickup & drop rather than waiting.
- Back glass replacement
Usually same day
- Water damage
1 to 3 days, after cleaning and drying
- Motherboard and microsoldering
1 to 5 days, depending on the fault
- Software reinstall and boot loops
Usually same day
Can't wait? We come to you
- Pickup & dropOne of our own technicians, or a named member of our team, collects your device, we repair it at our workshop, and we bring it back to you. You receive a service order at pickup that records the condition of the device.How it works
- Onsite repairA technician repairs your device at your home or office. Screens, batteries, charging ports and similar repairs can usually be done onsite. Board-level and water-damage work needs our workshop, and we will tell you before we take the device.How it works
- Bring it to usCome to our Kampala workshop. We record the condition of your device in front of you and give you a service order with your job number.Book a drop-off
While-you-wait questions
Can I really wait while my phone is repaired?
Yes, for the repairs listed on this page, as long as the part for your model is in stock. Book first and we confirm the part and the time before you come.
What if the part is not in stock?
We tell you when you book, give you the date the part arrives, and you choose: wait for it, or let us collect the phone with pickup & drop.
Why can some repairs take longer than the time shown?
Hidden damage, such as a bent frame or liquid inside, sometimes appears once the phone is opened. We stop, explain and agree any change with you first.
Can these repairs be done at my office instead?
Most of them, yes. A technician can do them onsite at your home or office in Kampala.
Your Device Deserves Expert Care.
Over 12 years of phone repair experience in Kampala. Tell us what’s wrong and a technician will recommend the right repair. No fix, no fee.