12+ years repairing phones in Kampala, Uganda · Independent workshop, not affiliated with Vivo
Vivo's Y series uses mostly LCD screens, while V and X series phones often use AMOLED, some of them curved. We confirm your model before quoting so you get the right part the first time.
Models we repair
Vivo models and series we repair
Popular families are listed below. Don't see your model? Ask us: we confirm parts for every enquiry.
Y series+
Y29
Y19s
Y18 and older
V series+
V50
V40
V30 and older
X series+
X200
X100 and older
T series+
T4
T3 and older
Common faults
Common Vivo problems and how we fix them
Symptoms can have more than one cause, so our technicians confirm the diagnosis before recommending a repair.
Vivo screen damage
What you may notice
Cracked screen
Lines
Black display
Touch not working
Causes and how we fix it+
Possible causes
Impact damage
Pressure in a pocket
Connector damage
What we check: We confirm your model's screen type and test the connection.
How we repair it: LCD or AMOLED display replacement matched to your model.
Where other shops replace the whole board or give up, our technicians trace the fault to the failed component, using 12+ years of microsoldering experience.
Dead Vivo diagnosis
We trace no-power faults with current measurement before deciding between battery, software or board repair.
For many repairs, especially screens and batteries, more than one type of part is available. We tell you which options exist for your exact model, how they differ, and the warranty on each, so you choose with full information.
Original / manufacturer parts
Made by or for the phone’s manufacturer. Usually the closest match to how the phone left the factory, and usually the most expensive. Availability varies by model.
High-quality compatible parts
Made by other suppliers to fit your model. A good-value choice for many repairs. Quality varies between suppliers, so we only fit parts we have tested.
Some differences can show after a repair, for example screen brightness and colour, or a "non-genuine part" notice on some phones. We explain these before you decide.
Tell us which Vivo you have so we can check the right parts.
2
Describe the problem
What happened and what the phone is doing now.
3
Send your request
Use the repair form on this page.
4
Inspection & diagnosis
A technician finds the real cause of the fault.
5
We confirm the quotation with you
You hear the cost and options first, by phone, WhatsApp or in person. Nothing starts until you agree.
6
Repair, test & collect
We repair, test every function and hand it back.
No fix, no fee.If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
Yes. Y-series phones are the most common Vivo models we see, and most use LCD screens.
Can you replace a curved Vivo V-series screen?+
Yes, subject to parts availability for your model.
Why won't my Vivo fast charge?+
FlashCharge needs a compatible charger and cable; a worn port is the next most common cause.
Will I lose my data?+
Hardware repairs normally don't affect data. Back up first if you can.
How long does a Vivo repair take?+
It depends on the part. We confirm after diagnosis.
Book a repair
Request your Vivo repair
Tell us your model and the problem. A technician will contact you, and you'll get a quotation after diagnosis.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Repair guides
Not sure what's wrong with your Vivo?
Start with the symptom. Each guide lists safe checks to try before you book.