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Vivo Phone Repairs in Kampala

Screen, battery, charging and software repairs for Vivo Y, V, T and X series phones.

12+ years repairing phones in Kampala, Uganda · Independent workshop, not affiliated with Vivo

Phone repair workstation with microscope, power supply and soldering station

Vivo's Y series uses mostly LCD screens, while V and X series phones often use AMOLED, some of them curved. We confirm your model before quoting so you get the right part the first time.

Models we repair

Vivo models and series we repair

Popular families are listed below. Don't see your model? Ask us: we confirm parts for every enquiry.

Y series
  • Y29
  • Y19s
  • Y18 and older
V series
  • V50
  • V40
  • V30 and older
X series
  • X200
  • X100 and older
T series
  • T4
  • T3 and older
Common faults

Common Vivo problems and how we fix them

Symptoms can have more than one cause, so our technicians confirm the diagnosis before recommending a repair.

Vivo screen damage

What you may notice

  • Cracked screen
  • Lines
  • Black display
  • Touch not working
Causes and how we fix it

Possible causes

  • Impact damage
  • Pressure in a pocket
  • Connector damage

What we check: We confirm your model's screen type and test the connection.

How we repair it: LCD or AMOLED display replacement matched to your model.

Physical inspection required

Request Vivo screen repair

FlashCharge and charging faults

What you may notice

  • Slow charging
  • Not charging
  • Cable loose
Causes and how we fix it

Possible causes

  • Incompatible charger
  • Worn port
  • Charging board fault

What we check: We test with a compatible charger and inspect the port.

How we repair it: Port cleaning, charging-board replacement or board-level repair.

Inspection recommended

Diagnose my Vivo charging

Software and lock problems

What you may notice

  • Stuck on logo
  • Forgotten lock
  • Vivo account lock after reset
Causes and how we fix it

Possible causes

  • Failed update
  • Account protection

What we check: We check for software or hardware causes and verify ownership.

How we repair it: Firmware reinstall; locks removed only for the verified owner.

Inspection recommended

Request Vivo software repair
Repair services

Vivo repair services

More about each repair:screen replacement · battery replacement · charging port repair · water damage repair · back glass replacement · camera repair · phone deep cleaning · data transfer & set-up

Board-level repairs

Advanced Vivo motherboard repairs

Where other shops replace the whole board or give up, our technicians trace the fault to the failed component, using 12+ years of microsoldering experience.

  • Dead Vivo diagnosis

    We trace no-power faults with current measurement before deciding between battery, software or board repair.

Vivo motherboard repair & microsoldering →
Your choice of parts

Which replacement part is right for your Vivo?

For many repairs, especially screens and batteries, more than one type of part is available. We tell you which options exist for your exact model, how they differ, and the warranty on each, so you choose with full information.

Original / manufacturer parts

Made by or for the phone’s manufacturer. Usually the closest match to how the phone left the factory, and usually the most expensive. Availability varies by model.

High-quality compatible parts

Made by other suppliers to fit your model. A good-value choice for many repairs. Quality varies between suppliers, so we only fit parts we have tested.

Some differences can show after a repair, for example screen brightness and colour, or a "non-genuine part" notice on some phones. We explain these before you decide.

Original, OLED, LCD: repair parts explained →
Why Zojari

12+ years of Vivo repair experience

  • Deep knowledge of how Vivo phones are built
  • Diagnosis before any repair is recommended
  • Correct parts for your exact model
  • Board-level repair when parts alone won’t fix it
  • Testing of every function after repair
  • No fix, no fee: if we can’t fix it, you don’t pay

Zojari is an independent repair workshop and is not authorised by or affiliated with Vivo.

Precision phone repair tools laid out on an anti-static mat
How it works

How a Vivo repair works

  1. 1

    Select your model

    Tell us which Vivo you have so we can check the right parts.

  2. 2

    Describe the problem

    What happened and what the phone is doing now.

  3. 3

    Send your request

    Use the repair form on this page.

  4. 4

    Inspection & diagnosis

    A technician finds the real cause of the fault.

  5. 5

    We confirm the quotation with you

    You hear the cost and options first, by phone, WhatsApp or in person. Nothing starts until you agree.

  6. 6

    Repair, test & collect

    We repair, test every function and hand it back.

No fix, no fee. If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.

How it works
FAQ

Vivo repair questions

Do you repair Vivo Y-series phones?

Yes. Y-series phones are the most common Vivo models we see, and most use LCD screens.

Can you replace a curved Vivo V-series screen?

Yes, subject to parts availability for your model.

Why won't my Vivo fast charge?

FlashCharge needs a compatible charger and cable; a worn port is the next most common cause.

Will I lose my data?

Hardware repairs normally don't affect data. Back up first if you can.

How long does a Vivo repair take?

It depends on the part. We confirm after diagnosis.

Book a repair

Request your Vivo repair

Tell us your model and the problem. A technician will contact you, and you'll get a quotation after diagnosis.

Book a repair

Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.

Having problems with your Vivo phone?

Let technicians with 12+ years of experience inspect your phone and recommend the right repair.

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