12+ years repairing phones in Kampala, Uganda · Independent workshop, not affiliated with OnePlus
OnePlus phones use AMOLED screens and very fast Warp or SUPERVOOC charging. Fast charging needs a compatible charger and cable, so we test the accessories before blaming the phone.
Parts for this brand are less common in Uganda. Send your model and fault first, and we'll confirm part availability before you make the trip.
Models we repair
OnePlus models and series we repair
Popular families are listed below. Don't see your model? Ask us: we confirm parts for every enquiry.
Number series+
OnePlus 13
OnePlus 12
OnePlus 11 and older
Nord series+
Nord 5
Nord 4
Nord CE series
OnePlus Open+
Open (on enquiry)
Common faults
Common OnePlus problems and how we fix them
Symptoms can have more than one cause, so our technicians confirm the diagnosis before recommending a repair.
AMOLED screen damage
What you may notice
Cracks
Green lines
Black screen
Causes and how we fix it+
Possible causes
Impact or pressure damage
What we check: We test the display connection and confirm your model.
How we repair it: AMOLED assembly replacement, subject to parts.
For many repairs, especially screens and batteries, more than one type of part is available. We tell you which options exist for your exact model, how they differ, and the warranty on each, so you choose with full information.
Original / manufacturer parts
Made by or for the phone’s manufacturer. Usually the closest match to how the phone left the factory, and usually the most expensive. Availability varies by model.
High-quality compatible parts
Made by other suppliers to fit your model. A good-value choice for many repairs. Quality varies between suppliers, so we only fit parts we have tested.
Some differences can show after a repair, for example screen brightness and colour, or a "non-genuine part" notice on some phones. We explain these before you decide.
Tell us which OnePlus you have so we can check the right parts.
2
Describe the problem
What happened and what the phone is doing now.
3
Send your request
Use the repair form on this page.
4
Inspection & diagnosis
A technician finds the real cause of the fault.
5
We confirm the quotation with you
You hear the cost and options first, by phone, WhatsApp or in person. Nothing starts until you agree.
6
Repair, test & collect
We repair, test every function and hand it back.
No fix, no fee.If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
Yes, subject to parts availability for your model.
Why won't my OnePlus fast charge?+
Warp and SUPERVOOC need a compatible charger and cable. A worn port is the next common cause.
How long does a OnePlus repair take?+
It depends on part availability; we confirm first.
Book a repair
Request your OnePlus repair
Tell us your model and the problem. A technician will contact you, and you'll get a quotation after diagnosis.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Repair guides
Not sure what's wrong with your OnePlus?
Start with the symptom. Each guide lists safe checks to try before you book.