Onsite Phone Repair in Kampala: We Come to You
No time to visit a repair shop? A Zojari technician comes to your home or office and repairs your phone in front of you, backed by 12+ years of repair experience.
Repairs we can do at your home or office
- Screen replacementCracked glass, lines, black screens and touch faults.
- Battery replacementFast drain, swelling and sudden shutdowns.
- Charging port repairPort cleaning and charging-board replacement.
- Back glass replacementGlued glass backs on most Samsung and newer iPhone models.
- Camera repairCracked lens covers and faulty camera modules.
- Speaker and microphoneNo sound, muffled audio, callers can’t hear you.
- Software repairBoot loops, failed updates and crashing phones.
Done at our workshop
These repairs need microscopes and bench equipment. We collect the phone and bring it back with our pickup & drop service.
How an onsite repair visit works
- 1
Book your visit
Tell us your phone model, the fault, your area and a convenient time.
- 2
We confirm parts, time and fee
We check we have the right part for your exact model, then call you to confirm the visit and agree the visit fee. Nothing is charged before you agree.
- 3
Our technician arrives
One of our own technicians, named to you when we confirm, brings the part and tools and sets up on a clean, protected work mat.
- 4
Repair in front of you
We record the device’s condition with you first. You can watch the whole repair, and nothing is replaced unless you agree.
- 5
You test it
Check calls, camera, charging and touch before the technician leaves.
- 6
Service order
You get a service order with the device’s condition, the work done, your job number and the warranty terms.
Before the technician arrives
- Back up your phone to Google, iCloud or Samsung Cloud if it still works.
- Have a table with good light and a power socket nearby.
- Remove the case and screen protector.
- Be ready to unlock the phone so you can test the repair together.
- Make sure you, or someone you trust, is there for the visit.
Onsite repairs for offices and businesses
Phones out of action cost your business time. We repair phones, and where possible tablets, at your office, several devices in one visit. Your team keeps working while we fix their phones.
Book an office visitPickup & drop and onsite repairs across Kampala
We collect, deliver and repair across Kampala and nearby areas. Tell us your area when you book, and we will confirm the visit or pickup time with you.
Onsite repair questions
Which repairs can you do at my home or office?
Screens, batteries, charging ports, back glass, cameras, speakers, microphones and software repairs can usually be done onsite. Board-level, water damage and data recovery work needs our workshop equipment.
Who comes to my home or office?
One of our own technicians or a team member we name to you when we confirm the visit. We never send someone you have not been told about.
How much is the visit fee?
It depends on your area and the repair, and is agreed with you on the call when we confirm. Nothing is charged before you agree.
How long does an onsite repair take?
Simple repairs such as screens and batteries are usually finished during the visit. We give you a time estimate when we confirm the booking.
What if the technician finds a bigger problem?
They explain what they found. If the repair needs our workshop, we can take the phone if you agree, give you a service order with a job number and bring it back once it is repaired.
Can you repair phones at our office?
Yes. We can repair several of your team’s phones in one visit, so your business loses as little time as possible.
Do I need to be there during the repair?
Yes, you or someone you trust should be present. You will also need to unlock the phone to test it after the repair.
Is my data safe during an onsite repair?
Screen, battery and charging repairs don’t touch your data, and the repair happens in front of you. We still recommend a backup before any repair.
Which areas do you cover?
We cover Kampala and nearby areas. Tell us your area when you book and we will confirm.
Book an onsite repair
Choose your device and fault, then your area and a time that suits you. We confirm the visit with you.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.
Thank you, your request is in.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Can't leave home or work?
Our technicians come to you across Kampala.