Where can I repair my iPhone in Kampala?+
At Zojari in Kampala. Our technicians have over 12 years of iPhone repair experience. We are an independent workshop, not an Apple Authorised Service Provider.
Why does my iPhone show 'unknown part' after a repair?+
Apple pairs some parts to each phone. A screen, battery or camera that wasn't paired by Apple can trigger this message. The phone still works, and we explain what to expect before you approve.
Can you fix an iPhone that charges only sometimes?+
Usually. It's often lint in the port or a worn charging flex; if not, we test the charging circuit on the logic board.
How much does an iPhone screen replacement cost in Uganda?+
It depends on the model and whether you choose an original or a compatible screen. We quote for your exact model.
Can you repair an iPhone with water damage?+
Often, yes, especially if you bring it in quickly. Switch it off and do not charge it. We open the phone, inspect the logic board and tell you what can be repaired.
Will my iPhone show a message after a screen or battery replacement?+
Recent iPhones may show a message in Settings when a screen, battery or camera has been replaced, depending on the part used. It does not stop the phone working. We explain what to expect for your model before the repair.
Will I keep True Tone after a screen replacement?+
On most models, True Tone can be restored by transferring the original screen data to the new display. We confirm whether this is possible for your model first.
Will I lose my data?+
Screen, battery and charging repairs do not normally touch your data, but any repair carries some risk. Please back up to iCloud or a computer first if the phone still works.
Can you repair Face ID?+
Sometimes. Face ID parts are matched to each iPhone, so they cannot be swapped from another phone. We diagnose the fault and tell you whether it can be repaired.
How long does an iPhone repair take?+
It depends on the model, the fault and part availability. We give you an estimate after diagnosis, before you approve the repair.
Can you repair older iPhones?+
Yes, for most models from iPhone 8 onwards, subject to parts availability. For older models, send us the model and fault and we will check.