12+ years repairing phones in Kampala, Uganda · Independent workshop, not affiliated with Redmi
Redmi Note phones are among the most popular mid-range phones in Uganda. Many recent Note models use AMOLED screens while budget Redmi and A-series models use LCD, so the right part depends on your exact model.
Models we repair
Redmi models and series we repair
Popular families are listed below. Don't see your model? Ask us: we confirm parts for every enquiry.
Where other shops replace the whole board or give up, our technicians trace the fault to the failed component, using 12+ years of microsoldering experience.
Dead Redmi diagnosis
We use current measurement to find out whether a dead Redmi needs a battery, a software repair or a board-level component replacement.
For many repairs, especially screens and batteries, more than one type of part is available. We tell you which options exist for your exact model, how they differ, and the warranty on each, so you choose with full information.
Original / manufacturer parts
Made by or for the phone’s manufacturer. Usually the closest match to how the phone left the factory, and usually the most expensive. Availability varies by model.
High-quality compatible parts
Made by other suppliers to fit your model. A good-value choice for many repairs. Quality varies between suppliers, so we only fit parts we have tested.
Some differences can show after a repair, for example screen brightness and colour, or a "non-genuine part" notice on some phones. We explain these before you decide.
Tell us which Redmi you have so we can check the right parts.
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Describe the problem
What happened and what the phone is doing now.
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Send your request
Use the repair form on this page.
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Inspection & diagnosis
A technician finds the real cause of the fault.
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We confirm the quotation with you
You hear the cost and options first, by phone, WhatsApp or in person. Nothing starts until you agree.
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Repair, test & collect
We repair, test every function and hand it back.
No fix, no fee.If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
Tell us your model and the problem. A technician will contact you, and you'll get a quotation after diagnosis.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Repair guides
Not sure what's wrong with your Redmi?
Start with the symptom. Each guide lists safe checks to try before you book.