Phone Data Transfer and Set-up in Kampala
New phone, or getting a repaired one back? We move your contacts, photos, WhatsApp chats and apps across and set up your accounts, so the phone is ready to use when you leave.
12+ years of phone repair experience · Onsite or pickup & drop across Kampala
When this helps
- You bought a new phone and want everything moved over
- Moving from Android to iPhone, or iPhone to Android
- You don't know your Google or Apple account details
- WhatsApp chats need to come across with your photos and voice notes
- You want a backup set up so you never lose your data again
- Setting up a phone for a parent or child
What our technicians check first
- That both phones work and the old phone can be read
- Your Google, Apple or Samsung account access
- How much data there is and the space on the new phone
- Which apps need their own transfer, such as WhatsApp and banking apps
How we carry out data transfer & set-up
We use the official tools for each phone, such as Google's and Apple's transfer apps and Samsung Smart Switch, plus WhatsApp's own chat transfer. You sign in to your accounts yourself; we never ask for or keep your passwords. We then check that contacts, photos and chats arrived, set up automatic backup, and show you where everything is. If the old phone is broken, we can often repair it enough to get the data off first.
What affects the cost of data transfer & set-up?
Prices depend on your exact model and the part you choose. We give you a clear quotation after diagnosis, before any work starts.
- Amount of data, especially photos and videos
- Same system (Android to Android) or switching between Android and iPhone
- Whether the old phone needs a repair before data can be read
- Extra set-up such as email, backups and parental controls
Get data transfer & set-up at your home or office
- Pickup & dropOne of our own technicians, or a named member of our team, collects your device, we repair it at our workshop, and we bring it back to you. You receive a service order at pickup that records the condition of the device.How it works
- Onsite repairA technician repairs your device at your home or office. Screens, batteries, charging ports and similar repairs can usually be done onsite. Board-level and water-damage work needs our workshop, and we will tell you before we take the device.How it works
- Bring it to usCome to our Kampala workshop. We record the condition of your device in front of you and give you a service order with your job number.Book a drop-off
Data transfer & set-up questions
Can you move WhatsApp chats from Android to iPhone?
Yes. WhatsApp supports moving chats between Android and iPhone during set-up of the new phone, so it is best to do this before the new phone is used.
Do you need my passwords?
No. You type your own passwords and PINs. We guide you through each step and never store them.
My old phone is broken. Can you still get my data?
Often, yes. A cracked screen or dead battery can be worked around, and many dead phones can be repaired enough to recover data. See our data recovery page for board-level cases.
Can you set up a phone for my parents?
Yes. We can set up larger text, important contacts, WhatsApp and backups so the phone is easy for them to use.
Request data transfer & set-up
Choose your device, brand and model. A technician will contact you with next steps.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.
Thank you, your request is in.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Choose your phone brand
- Apple iPhoneiPhone 17 series and iPhone Air · iPhone 16 seriesView repairs
- SamsungGalaxy S series · Galaxy A seriesView repairs
- TecnoCamon series · Spark seriesView repairs
- InfinixHot series · Note seriesView repairs
- itelA series · P seriesView repairs
- XiaomiXiaomi number series · Xiaomi T seriesView repairs
- RedmiRedmi Note series · Redmi number seriesView repairs
- OppoReno series · A seriesView repairs
- VivoY series · V seriesView repairs
- HuaweiPura and P series · Mate seriesView repairs
- Google PixelPixel numbered series · Pixel a seriesView repairs
- OnePlusNumber series · Nord seriesView repairs
- MotorolaMoto G series · Moto E seriesView repairs
- NokiaG series · C seriesView repairs
- SonyXperia 1 series · Xperia 5 seriesView repairs
Other repairs:screen replacement · battery replacement · charging port repair · water damage repair · back glass replacement · camera repair · phone deep cleaning· motherboard repair
Your Device Deserves Expert Care.
Over 12 years of phone repair experience in Kampala. Tell us what’s wrong and a technician will recommend the right repair. No fix, no fee.