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Samsung Galaxy Repair Experts in Kampala

Over 12 years repairing Samsung Galaxy phones, from cracked AMOLED screens and tired batteries to charging faults and motherboard repairs.

12+ years repairing phones in Kampala, Uganda · Independent workshop, not affiliated with Samsung

Technician repairing a phone circuit board under a microscope

Samsung builds a very wide range of phones, from affordable Galaxy A models to curved-screen flagships and folding phones. They are built in different ways, so the right repair for a Galaxy A15 is very different from the right repair for a Galaxy S24 Ultra or a Z Flip. We identify your exact model first, then explain which parts and methods apply to it.

Models we repair

Samsung models and series we repair

Popular families are listed below. Don't see your model? Ask us: we confirm parts for every enquiry.

Galaxy S series

Flagships with AMOLED displays; several models use curved or edge screens.

  • S25 / S25+ / S25 Ultra
  • S24 series
  • S23 series
  • S22 series
  • S21 series
  • S20 and older
Galaxy A series

Most popular range. Many models have the charging port on a separate sub-board.

  • A56 / A55
  • A36 / A35
  • A26 / A25
  • A16 / A15
  • A06 / A05
  • Older A models
Galaxy M and F series
  • M55 / M35 / M15
  • M34 / M14
  • F-series equivalents
Galaxy Z Fold and Z Flip

Folding phones are assessed case by case because inner screens and hinges need specialist parts.

  • Z Fold 7 / 6 / 5
  • Z Flip 7 / 6 / 5
  • Older Fold and Flip
Galaxy Note
  • Note 20 / Note 20 Ultra
  • Note 10 / Note 10+
  • Note 9 and older
Common faults

Common Samsung problems and how we fix them

Symptoms can have more than one cause, so our technicians confirm the diagnosis before recommending a repair.

Samsung Galaxy screen damage

What you may notice

  • Cracked front glass
  • Green, pink or white lines on the display
  • Black screen while the phone still vibrates or rings
  • Touch not responding in parts of the screen
  • Flickering or a spreading black 'ink' patch
Causes and how we fix it

Possible causes

  • Drop or pressure damage to the AMOLED panel underneath the glass
  • Damaged display connector or flex cable
  • Liquid reaching the display connection
  • Less often, a fault on the main board that drives the display

What we check: We test the phone with a known-good display where possible, inspect the display connector and flex, and check for liquid or frame damage before recommending a screen replacement.

How we repair it: Most Galaxy AMOLED screens are replaced as a complete display assembly. On many S-series models the assembly comes fitted to the frame, which gives a better result than replacing glass alone. We explain the part options available for your model before any work starts.

Physical inspection required

Request Samsung screen repair

Battery draining fast or swelling

What you may notice

  • Battery percentage drops quickly
  • Phone shuts down at 20–30%
  • Phone gets hot while charging
  • Back cover lifting or screen being pushed out
Causes and how we fix it

Possible causes

  • Normal battery wear over time
  • A swollen (expanded) battery cell
  • Apps or software keeping the phone awake
  • A charging circuit fault

What we check: We check battery health and charge behaviour, look for swelling, and rule out software drain before recommending a new battery.

How we repair it: Galaxy batteries are glued in place, so they are removed carefully and the phone is resealed after replacement. A swollen battery should be replaced promptly. Please stop charging it and bring the phone in.

Physical inspection required

Request Samsung battery replacement

Charging port and charging faults

What you may notice

  • Cable only works at a certain angle
  • 'Moisture detected' warning when the port is dry
  • Fast charging no longer works
  • Phone not recognised by a computer
Causes and how we fix it

Possible causes

  • Dirt or lint packed into the USB-C port
  • Worn or damaged port pins
  • Corrosion from moisture
  • A faulty charging sub-board or charging circuit

What we check: We clean and inspect the port under magnification, test with known-good cables and chargers, and measure charging current to find the real cause.

How we repair it: Sometimes cleaning is enough. On many Galaxy A and M models the USB-C port sits on a replaceable sub-board; on others the port may need to be replaced at board level.

Inspection recommended

Diagnose my Samsung charging fault

Phone will not turn on or keeps restarting

What you may notice

  • No response to the power button
  • Stuck on the Samsung logo
  • Restarts on its own (boot loop)
  • Turns on only while connected to a charger
Causes and how we fix it

Possible causes

  • A fully drained or failed battery
  • Software or firmware corruption
  • A short circuit or failed component on the main board
  • Liquid damage

What we check: We measure power draw, test the battery and buttons, and check whether the phone enters download or recovery mode, so we know whether the problem is hardware or software.

How we repair it: Depending on the cause, this may be a battery replacement, a software repair or board-level repair under the microscope. We explain the options, including the chance of keeping your data, before starting.

Physical inspection required

Get my Samsung diagnosed

Water and liquid damage

What you may notice

  • Phone was dropped in water or had a drink spilled on it
  • Speaker sounds muffled
  • Display shows lines after getting wet
  • Phone works on and off
Causes and how we fix it

Possible causes

  • Liquid getting inside through worn seals or a cracked back
  • Corrosion forming on the board over the following days

What we check: We open the phone, inspect the board and connectors for corrosion, and clean affected areas before testing each function.

How we repair it: Turn the phone off and bring it in as soon as possible; do not charge it. Results depend on how much corrosion has formed, so we assess the phone before quoting. After a repair, the original water resistance rating cannot be guaranteed.

Physical inspection required

Book a water damage check

Back glass, camera and housing damage

What you may notice

  • Shattered back glass
  • Cracked camera lens cover
  • Blurry photos or camera won't focus
  • Bent frame
Causes and how we fix it

Possible causes

  • Drops on the back or camera bump
  • Impact damage to the camera module
  • Pressure that bends the frame

What we check: We test each camera, check focus and stabilisation, and inspect the frame for bends that could affect a new screen or back.

How we repair it: Galaxy S and Note models with glass backs can have the back glass replaced and resealed. A cracked camera lens cover can often be replaced on its own; a faulty camera module needs replacing.

Inspection recommended

Request Samsung back or camera repair
Repair services

Samsung repair services

  • Samsung screen replacement

    Complete AMOLED or LCD display replacement, tested for touch, colour and brightness.

    Typical symptoms: Cracks, Lines, Black screen

    Models: S, A, M, Note series; Fold/Flip on enquiry

    Request a quotation →
  • Samsung battery replacement

    Careful removal of the glued battery, new battery fitted and the phone resealed.

    Typical symptoms: Fast drain, Swelling, Sudden shutdowns

    Request a quotation →
  • Samsung charging port repair

    Port cleaning, sub-board or port replacement, and charging current testing.

    Typical symptoms: Loose cable, Moisture warning, No fast charging

    Request a quotation →
  • Samsung motherboard repair

    Microscope-level diagnosis of power, charging and short-circuit faults.

    Typical symptoms: Dead phone, Boot loop, No charging

    Request a quotation →
  • Samsung back glass replacement

    Replacement and resealing of cracked rear glass on glass-backed Galaxy models.

    Typical symptoms: Shattered back, Sharp edges

    Models: Galaxy S and Note

    Request a quotation →
  • Samsung software repair

    Firmware reinstallation and boot loop recovery, with your data protected where possible.

    Typical symptoms: Stuck on logo, Constant crashes

    Request a quotation →

More about each repair:screen replacement · battery replacement · charging port repair · water damage repair · back glass replacement · camera repair · phone deep cleaning · data transfer & set-up

Board-level repairs

Advanced Samsung motherboard repairs

Where other shops replace the whole board or give up, our technicians trace the fault to the failed component, using 12+ years of microsoldering experience.

  • Charging circuit repair

    When a Galaxy won't charge with a known-good charger and a healthy port, we test the charging components on the main board and replace the failed part.

  • No-power and short-circuit repair

    A dead Galaxy is often one shorted component. We find it with current measurement and thermal checks, then repair at component level.

  • Water-damaged board repair

    Corrosion is cleaned and damaged components replaced under the microscope.

Samsung motherboard repair & microsoldering →
Your choice of parts

Which replacement part is right for your Samsung?

For many repairs, especially screens and batteries, more than one type of part is available. We tell you which options exist for your exact model, how they differ, and the warranty on each, so you choose with full information.

Original / manufacturer parts

Made by or for the phone’s manufacturer. Usually the closest match to how the phone left the factory, and usually the most expensive. Availability varies by model.

High-quality compatible parts

Made by other suppliers to fit your model. A good-value choice for many repairs. Quality varies between suppliers, so we only fit parts we have tested.

Some differences can show after a repair, for example screen brightness and colour, or a "non-genuine part" notice on some phones. We explain these before you decide.

Original, OLED, LCD: repair parts explained →
Why Zojari

12+ years of Samsung repair experience

  • Deep knowledge of how Samsung phones are built
  • Diagnosis before any repair is recommended
  • Correct parts for your exact model
  • Board-level repair when parts alone won’t fix it
  • Testing of every function after repair
  • No fix, no fee: if we can’t fix it, you don’t pay

Zojari is an independent repair workshop and is not authorised by or affiliated with Samsung.

Precision phone repair tools laid out on an anti-static mat
How it works

How a Samsung repair works

  1. 1

    Select your model

    Tell us which Samsung you have so we can check the right parts.

  2. 2

    Describe the problem

    What happened and what the phone is doing now.

  3. 3

    Send your request

    Use the repair form on this page.

  4. 4

    Inspection & diagnosis

    A technician finds the real cause of the fault.

  5. 5

    We confirm the quotation with you

    You hear the cost and options first, by phone, WhatsApp or in person. Nothing starts until you agree.

  6. 6

    Repair, test & collect

    We repair, test every function and hand it back.

No fix, no fee. If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.

How it works
FAQ

Samsung repair questions

Where can I repair my Samsung phone in Kampala?

At Zojari in Kampala, where our technicians have repaired Samsung Galaxy phones for over 12 years. Send your model and fault with the repair form to get started.

How much does a Samsung screen replacement cost in Uganda?

It depends on the model and the screen you choose. An original AMOLED for an S-series costs far more than a screen for an A-series. We quote for your exact model.

Can a Samsung motherboard be repaired instead of replaced?

Often, yes, when the fault is one failed component such as a charging chip or a shorted capacitor. We find the faulty part first and tell you if repair is realistic.

What's the difference between repairing an A-series and an S-series?

S-series phones use more expensive AMOLED panels, often curved and fitted with the frame. Many A-series models are simpler and cheaper to repair.

My Samsung was bought abroad. Can you still repair it?

Yes. The model number (for example SM-A145F) tells us which parts fit.

Can you repair my Samsung Galaxy if it does not turn on at all?

Often, yes. A Galaxy that seems dead may have a drained or failed battery, a software fault or a board-level fault. We diagnose it first and tell you what we found before any repair starts.

Will I lose my data during a Samsung screen replacement?

A screen replacement does not normally touch your data. However, any repair carries some risk, so we always recommend backing up to Samsung Cloud or Google first if the phone still works.

Why are some Samsung screens replaced together with the frame?

On many Galaxy S-series phones the display is bonded to the middle frame. Fitting a display assembly that already comes with the frame gives a cleaner fit and seal than separating them by hand.

Will my Galaxy still be water resistant after a repair?

We reseal the phone with new adhesive after opening it, but we cannot guarantee the original factory water resistance rating once a phone has been opened.

Can you repair Galaxy Z Fold and Z Flip phones?

We assess folding phones case by case because inner screens and hinges need specialist parts. Send us your model and the fault and we will tell you what is possible.

How long does a Samsung repair take?

It depends on the model, the fault and whether the part is in stock. We give you a time estimate after diagnosis, before you approve the repair.

Do I need to book before I visit?

We recommend sending your model and fault with the repair form first. It lets us check parts availability and plan your repair before you bring the phone in.

Book a repair

Request your Samsung repair

Tell us your model and the problem. A technician will contact you, and you'll get a quotation after diagnosis.

Book a repair

Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.

Having problems with your Samsung phone?

Let technicians with 12+ years of experience inspect your phone and recommend the right repair.

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