Screen damage
What you may notice
- Cracks
- Lines
- Touch or S Pen not responding
Possible causes
- Drop damage
- Panel failure
How we repair it: Display assembly replacement, then touch and S Pen tests across the screen.
Request a quotationSamsung Galaxy S23 Ultra Repair in Kampala
The S23 Ultra combines a high-end AMOLED screen, a built-in S Pen and a glass back. Screen repairs must keep S Pen input working, so we test the pen across the whole display after every replacement.
12+ years of phone repair experience · Pickup & drop and onsite repairs across Kampala
Identify your exact model
Open Settings > About phone. The model number (starting SM-) is shown there, and also on the box label.
Galaxy S23 Ultra model numbers
- SM-S918B
Parts for the Galaxy S23 Ultra
Original-quality S23 Ultra screens are the best match; we discuss the options and S Pen compatibility before ordering.
Common faults
Common Galaxy S23 Ultra faults we repair
Symptoms can have more than one cause. We confirm the diagnosis on the bench before recommending a repair.
S Pen not detected
What you may notice
- Pen not recognised
- Pen won't charge
Possible causes
- Damaged pen
- Detection or charging part fault
How we repair it: We test with a known-good pen and check the detection and charging parts.
Request a quotationBack glass and camera damage
What you may notice
- Cracked back
- Cracked lens covers
Possible causes
- Drops
How we repair it: Back glass and lens cover replacement.
Request a quotationNo fix, no fee. If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
FAQ
Galaxy S23 Ultra repair questions
Will my S Pen work after a screen replacement?
With the correct screen, yes. We test it across the whole screen before handover.
Book
Request your Galaxy S23 Ultra repair
Include your model number if you have it. A technician will confirm parts and contact you.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our staff agree the quotation with you by phone, WhatsApp or in person before any repair starts.
Online requests are paused. Please call us on +256 755 510 151 or WhatsApp us.
Thank you, your request is in.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Repair guides
Related guides
Need your Galaxy S23 Ultra repaired?
Over 12 years of phone repair experience in Kampala. Tell us what’s wrong and a technician will recommend the right repair. No fix, no fee.