Phone Repair Pickup & Drop Service in Kampala
Skip the traffic. We collect your phone, tablet or laptop from your home or office, repair it at our workshop and bring it back to you.
From collection to delivery
- 1
Book a pickup
Tell us the device, the fault, your area and a convenient time. We call you to confirm and agree the pickup fee.
- 2
We collect it
One of our own technicians or a named team member collects it. We record the device’s condition with you and give you a service order with your job number.
- 3
Diagnosis at our workshop
A technician finds the cause of the fault using our full bench equipment.
- 4
We confirm the quote with you
We give you the diagnosis and cost by phone or WhatsApp. Nothing is repaired until you agree.
- 5
Repair and testing
We repair the device and test every function. Track progress online with your job number.
- 6
We bring it back
We deliver the device to you and you check it on handover.
Repairs that suit pickup & drop
Some repairs need our workshop equipment and more time. Pickup saves you the trip.
- Dead phonesBoard-level diagnosis needs our microscope and bench power supplies.
- Water damageLiquid-damaged boards are cleaned and repaired at our workshop.
- Motherboard repairsCharging ICs, short circuits and other component-level work.
- Laptops and desktop computersScreens, keyboards, batteries, slow computers and liquid spills.
- Tablets and iPadsScreens, batteries and charging faults.
- Data recoveryGetting photos and files back from phones that won’t start.
Need a quick screen or battery repair? Our onsite repair service can fix it at your home or office.
How we look after your device
Our own team collects it
One of our technicians, or a team member we name to you when we confirm, comes to you. Never a stranger.
Fee agreed by phone first
The pickup fee is agreed with you on the call. Nothing is charged before you agree.
Service order at handover
We record the device’s condition and any existing damage with you and give you a service order before the device leaves your hands.
Job number for every device
Use it to check your repair’s status at any time on our tracking page.
Your agreement before any repair
We give you the diagnosis and quotation first, and you decide what happens next.
Returned even if not repaired
If a repair isn’t possible or you decline the quote, we bring the device back and explain why.
Pickup & drop and onsite repairs across Kampala
We collect, deliver and repair across Kampala and nearby areas. Tell us your area when you book, and we will confirm the visit or pickup time with you.
Pickup & drop questions
How does pickup and drop work?
Book online with your area and a convenient time. We collect the device, diagnose it at our workshop, confirm the quotation with you by phone, repair it once you agree, and deliver it back to you.
Which devices can you collect?
Phones, tablets, laptops and desktop computers. Pickup is the best option for board-level, water damage and computer repairs, which need our workshop equipment.
How much does pickup cost?
The pickup fee depends on your area and is agreed with you on the call when we confirm your booking. Nothing is charged before you agree.
Who will collect my device?
One of our own technicians or a team member we name to you when we confirm. They record the device’s condition with you and give you a service order.
How will I know what’s happening with my device?
You get a service order with a job number at collection. Enter it with your phone number on our Track My Repair page, and we contact you with the diagnosis and quotation.
What if I don’t accept the quotation?
We bring the device back and explain what we found. Nothing is repaired unless you agree.
Should I remove my SIM card before pickup?
Yes, keep your SIM and memory card unless the fault is related to them. Back up your data if the phone still works.
Do you collect from offices?
Yes. We can collect several devices from one office and return them together.
Which areas do you cover?
We cover Kampala and nearby areas. Tell us your area when you book and we will confirm.
Book a pickup
Tell us about the device and fault, then your area and a convenient time. We confirm the pickup with you.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our team agrees the quotation with you by phone, WhatsApp or in person before any repair starts.
Thank you, your request is in.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Stuck at work or home?
We collect, repair and return your device across Kampala.