Screen damage
What you may notice
- Cracks
- Green line
- Black screen
Possible causes
- Drop damage
- OLED panel failure
How we repair it: OLED assembly replacement with True Tone transferred where possible.
Request a quotationiPhone 13 Repair in Kampala
The iPhone 13 uses an OLED screen paired to the phone by Apple. A replacement screen works fully, but may show a message about an unknown part in Settings, which we explain before you approve.
12+ years of phone repair experience · Pickup & drop and onsite repairs across Kampala
Identify your exact model
Open Settings > General > About. 'Model Name' shows your iPhone model.
iPhone 13 model numbers
- A2633 (most markets)
- A2482
- A2631
- A2634
Parts for the iPhone 13
Original and compatible OLED screens exist for the iPhone 13. Compatible OLEDs are a good-value choice; LCD-type alternatives are cheaper but dimmer and thicker.
Common faults
Common iPhone 13 faults we repair
Symptoms can have more than one cause. We confirm the diagnosis on the bench before recommending a repair.
Battery replacement
What you may notice
- Battery health low
- Fast drain
Possible causes
- Worn battery
How we repair it: New battery fitted; Settings may show a parts message.
Request a quotationFace ID not available
What you may notice
- Face ID stopped after a drop
Possible causes
- TrueDepth damage
How we repair it: Diagnosis of the TrueDepth system and a clear answer on what can be repaired.
Request a quotationNo fix, no fee. If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
FAQ
iPhone 13 repair questions
Why does my iPhone 13 say 'unknown part' after the repair?
Apple pairs screens and batteries to each phone; a part not paired by Apple shows this message. The phone still works normally.
Book
Request your iPhone 13 repair
Include your model number if you have it. A technician will confirm parts and contact you.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our staff agree the quotation with you by phone, WhatsApp or in person before any repair starts.
Online requests are paused. Please call us on +256 755 510 151 or WhatsApp us.
Thank you, your request is in.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Repair guides
Related guides
Need your iPhone 13 repaired?
Over 12 years of phone repair experience in Kampala. Tell us what’s wrong and a technician will recommend the right repair. No fix, no fee.