Cracked screen or touch faults
What you may notice
- Cracks
- Lines
- Touch dead in one area
Possible causes
- Drop damage
How we repair it: LCD screen replacement for your exact model, usually while you wait.
Request a quotationitel Vision Series Repair in Kampala
The itel Vision series offers large screens at a low price. Big screens crack more easily in a drop, so screen replacement is the most common Vision repair, followed by batteries and charging ports.
12+ years of phone repair experience · Pickup & drop and onsite repairs across Kampala
Identify your exact model
Open Settings > About phone for the model name and code, or check the box label.
Parts for the itel Vision series
Vision screens are affordable LCD panels. We confirm the exact model before ordering.
Common faults
Common itel Vision series faults we repair
Symptoms can have more than one cause. We confirm the diagnosis on the bench before recommending a repair.
Not charging
What you may notice
- Loose cable
- Charges at an angle
- No charging
Possible causes
- Lint in the port
- Worn port or charging board
How we repair it: Port cleaning, or port or charging-board replacement.
Request a quotationBattery runs out fast
What you may notice
- Needs charging twice a day
- Sudden shutdowns
Possible causes
- Battery wear
How we repair it: Battery replacement.
Request a quotationSlow or stuck on the logo
What you may notice
- Lag
- Apps crash
- Boot loop
Possible causes
- Full storage
- Software corruption
How we repair it: Software repair and reinstall, keeping data where possible.
Request a quotationNo fix, no fee. If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
FAQ
itel Vision series repair questions
Is it worth repairing an itel?
Usually, yes. Screens, batteries and charging repairs on itel phones are affordable, and you keep your data and set-up.
Is my itel still under warranty?
If it is, Carlcare, itel's service network, repairs covered faults. We handle out-of-warranty repairs and accidental damage.
Book
Request your itel Vision series repair
Include your model number if you have it. A technician will confirm parts and contact you.
Book a repair
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our staff agree the quotation with you by phone, WhatsApp or in person before any repair starts.
Online requests are paused. Please call us on +256 755 510 151 or WhatsApp us.
Thank you, your request is in.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Repair guides
Related guides
- Phone not charging or charging very slowly?Phone doesn't respond when plugged in · Cable only works when held at an angleRead the guide
- Phone battery draining fast?Battery lasts half a day or less · Big percentage drops in minutesRead the guide
- Is it worth repairing my phone?A screen, battery or charging repair on a phone you're happy with · Your data and setup matter to youRead the guide
Need your itel Vision series repaired?
Over 12 years of phone repair experience in Kampala. Tell us what’s wrong and a technician will recommend the right repair. No fix, no fee.