12+ years repairing phones in Kampala, Uganda · No fix, no fee · +256 755 510 151 · WhatsApp
The Pova series is Tecno's performance range, built around large batteries and fast charging. Recent models such as the Pova 7 Pro pair a 6000 mAh battery with 45W charging, an AMOLED screen and an in-display fingerprint sensor, so screen and charging repairs need the right parts and care.
12+ years of phone repair experience · Pickup & drop and onsite repairs across Kampala
Open Settings > About phone. The model name (for example Pova 7 Pro 5G) and a model code are shown there. The code is also on the box label.
Pova screens differ between standard, Pro and 5G versions of the same generation, so we confirm the exact model and code before ordering. We tell you which part types are available and how each affects brightness, battery life and the fingerprint sensor.
Symptoms can have more than one cause. We confirm the diagnosis on the bench before recommending a repair.
What you may notice
Possible causes
How we repair it: Display replacement matched to your exact Pova model. On AMOLED models we explain original, compatible OLED and LCD options, since LCD replacements usually disable the in-display fingerprint sensor.
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Possible causes
How we repair it: We test with a known-good fast charger first, then clean or replace the port or sub-board. Charging IC faults are repaired at board level.
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Possible causes
How we repair it: Battery replacement with a quality battery of the correct capacity. A swollen battery is replaced promptly, before it damages the screen.
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Possible causes
How we repair it: Diagnosis of temperature and current draw, then cleaning, battery replacement or board repair depending on the cause.
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Possible causes
How we repair it: Professional cleaning first; speaker or microphone replacement if a part has failed.
Request a quotationNo fix, no fee. If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
Yes. Recent Pova models are repaired subject to parts availability. Send your exact model through the repair finder to confirm.
Not always. A replaced charger or cable is the most common cause. If the original charger also fails, the port, sub-board or charging circuit needs checking.
Usually, yes, when the battery for your model is in stock.
If it is, Carlcare, Tecno's service network, repairs covered faults. We handle out-of-warranty repairs and accidental damage.
Include your model number if you have it. A technician will confirm parts and contact you.
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our staff agree the quotation with you by phone, WhatsApp or in person before any repair starts.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Over 12 years of phone repair experience in Kampala. Tell us what’s wrong and a technician will recommend the right repair. No fix, no fee.