12+ years repairing phones in Kampala, Uganda · No fix, no fee · +256 755 510 151 · WhatsApp
The Spark series is Tecno's best-selling affordable range and one of the most common phones in Kampala. Most models use LCD screens and have the charging port on a replaceable sub-board, which keeps common repairs quick and affordable. Some Pro and Pro+ versions use AMOLED screens, so the exact model matters.
12+ years of phone repair experience · Pickup & drop and onsite repairs across Kampala
Open Settings > About phone to see the model name (for example Spark 20 Pro) and the model code. The code is also on the box label.
Spark screens differ between generations and between standard, Pro and Plus versions. We confirm the model and code before ordering and explain the part options available.
Symptoms can have more than one cause. We confirm the diagnosis on the bench before recommending a repair.
What you may notice
Possible causes
How we repair it: Screen assembly replacement matched to your exact Spark model, usually done while you wait.
Request a quotationWhat you may notice
Possible causes
How we repair it: Port cleaning, or charging sub-board replacement, which also replaces the main microphone on many models.
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Possible causes
How we repair it: Battery replacement with a correct-capacity battery.
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Possible causes
How we repair it: Cleaning first, then charging-board replacement if the microphone has failed.
Request a quotationWhat you may notice
Possible causes
How we repair it: Software repair and reinstall, keeping your data where possible and asking you before any reset.
Request a quotationNo fix, no fee. If we can’t fix it, you don’t pay. Every repair starts with a proper diagnosis. If we can’t repair the fault you booked for, there is no charge for the diagnosis or the repair attempt.
Usually under two hours when the screen for your model is in stock, so you can wait for it.
Usually lint in the port or a worn port on the charging sub-board. Cleaning often fixes it; if not, the sub-board is replaced.
Usually, yes. Screen, battery and charging repairs cost much less than a new phone, and you keep your data.
If it is, Carlcare, Tecno's service network, repairs covered faults. We handle out-of-warranty repairs and accidental damage.
Include your model number if you have it. A technician will confirm parts and contact you.
Tell us about your device and a technician will call you to confirm. Prices are confirmed after diagnosis, and our staff agree the quotation with you by phone, WhatsApp or in person before any repair starts.
Your reference:
A technician will call you to confirm. Keep this reference to quote when we call. You can follow your repair on the tracking page once we give you a job number.
Over 12 years of phone repair experience in Kampala. Tell us what’s wrong and a technician will recommend the right repair. No fix, no fee.